GingerLead wants the best for you and your dog. If for any reason the GingerLead is not the right product for you or your dog, return it within 10 days of delivery of your order and we will refund you the purchase price less any shipping and handling charges. In order to receive your refund, all components must be returned undamaged (we do not consider hair or if it's a little soiled as damage). All authorized returns postmarked after 10 days are subject to a $10 restocking fee. Returns received after 30 days are not eligible for a refund and will be returned at the customer's expense or donated to a rescue or shelter.
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