Response from GingerLead
Hi Christy,
We're so glad you love the GingerLead! We are sorry you were disappointed with the shipping, however, UPS Ground is not an expedited delivery option. It was shipped the same day we received the order, but unfortunately UPS has experienced some delays during COVID. We know how time sensitive our product is and make every effort for prompt delivery, so again, we are so sorry for the delay.
Best wishes to you and your dog!
Response from GingerLead
Hi Chauncey,
Some dogs take right to the GingerLead, and some require practice. A dog may initially appear confused, and even resist walking. So here's some tips to get started: www.gingerlead.com/tips
We do allow you to try the GingerLead and if you're not fully satisfied, you can return it for a refund of the purchase price (less shipping & handling, if any) within 10 days of delivery.
Please let us know if you have any questions.
Best wishes to you and your dog!
Tall Male (unisex) Price: $69.95 |